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CONTACT PRO GUN MODS

Custom Upgrades, Made for You

Response Times

WHEN TO EXPECT A REPLY

Urgent Order Issues

1-4 Hours
For urgent shipping problems, payment confirmations, or time-sensitive order modifications.

General Support

12-24 Hours
For product questions, installation help, warranty claims, and general inquiries.

Business Hours

24/7 Monitoring
Emails are monitored continuously, with fastest responses during 8 AM - 8 PM EST, Monday-Friday.
Email Organization

HELP US HELP YOU FASTER

To ensure your inquiry gets to the right specialist quickly, please include the relevant information in your email subject line or body.

1

Order & Shipping

Questions about your order status, shipping options, or delivery times.

Include your order number
Specify shipping concerns
Attach tracking information
2

Installation Support

Help with installing your Pro Gun Mods products and technical assistance.

Specify product model
Describe the issue clearly
Include photos if helpful
3

Compliance & Returns

Questions about ATF regulations, returns, warranties, or legal requirements.

Specify your state
Include order details
Describe the concern

NEED IMMEDIATE HELP?

Before emailing, check our comprehensive FAQ page which answers the most common questions about ordering, shipping, installation, and compliance. You might find your answer instantly.