PRO GUN MODS FAQ
Custom Upgrades, Made for You
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Select a category below to jump to relevant questions about our products, orders, and services.
Ordering & Payment
Questions about placing orders, payment methods, and discounts.
Shipping & Delivery
Information about shipping options, delivery times, and tracking.
Installation & Support
Help with installing your products and technical assistance.
FREQUENTLY ASKED QUESTIONS
Ordering & Payment
What payment methods do you accept?
We accept the following payment methods:
- Apple Pay - For quick and secure mobile payments
- Chime - Direct bank transfers
- Zelle - Instant bank transfers
- Bitcoin - Receive 10% off when paying with Bitcoin
Note: All payments are processed securely. Bitcoin payments must be confirmed on the blockchain before order processing begins.
How does the Bitcoin discount work?
When you select Bitcoin as your payment method at checkout, you automatically receive a 10% discount on your entire order total.
Steps to claim your Bitcoin discount:
- Add items to your cart and proceed to checkout
- Select "Bitcoin" as your payment method
- The discount will be automatically applied to your order total
- Complete the Bitcoin payment within the specified time window
Do you ship to all 50 states?
Yes, we ship to all 50 states in the United States. We do not ship internationally.
Our shipping process includes:
- State-specific compliance checks for all orders
- Proper documentation for regulated items
- Age verification where required by state law
- Signature confirmation for high-value orders
Shipping & Delivery
What shipping options are available?
We offer three shipping options to meet your needs:
- Standard Shipping - $5.99
Delivery Time: 3-5 business days
Carrier: USPS or UPS (economy)
Best For: Small parts, general orders - Expedited Shipping - $12.99
Delivery Time: 2-3 business days
Carrier: UPS or FedEx
Best For: Customers who want faster delivery - Express Shipping - $24.99
Delivery Time: 1-2 business days
Carrier: UPS Next Day or FedEx Express
Best For: High-value orders or urgent delivery
When do orders ship?
All orders are shipped same day from either of our 2 warehouses when placed before 3:00 PM EST.
Order processing timeline:
- Orders placed before 3:00 PM EST: Shipped same day
- Orders placed after 3:00 PM EST: Shipped next business day
- Weekend orders: Processed and shipped on Monday
- Live tracking is provided immediately after payment confirmation
Note: Shipping times are business days (Monday-Friday, excluding holidays).
Installation & Support
Do I need gunsmithing experience to install your products?
No gunsmithing experience is required! Our products are designed for easy installation by anyone.
Every modification kit includes:
- Detailed step-by-step instructions with photos
- Video installation guides accessible via QR code
- All necessary hardware included
- Basic tools list (common household tools)
- Lifetime technical support via email
Most installations can be completed in 30-60 minutes with basic tools.
Are your products ATF compliant?
Yes, all our products are designed and manufactured in compliance with ATF regulations.
Our compliance measures include:
- ATF-compliant designs verified by legal counsel
- Proper documentation included with all orders
- Serialized components where required by law
- State-specific shipping compliance
- Age verification for regulated items
Important: It is the customer's responsibility to ensure compliance with all local, state, and federal laws regarding firearm modifications in their jurisdiction.
What is your warranty policy?
We stand behind the quality of our products with comprehensive warranty coverage:
- Lifetime Warranty against manufacturing defects
- 30-Day Return Policy for unused items in original packaging
- Defective Items replaced immediately at no cost
- Installation Support included for the life of the product
For detailed warranty information, visit our Warranty & Defective Items Policy page.
KEY INFORMATION AT A GLANCE
Payment Methods
We accept multiple payment options including Bitcoin with a 10% discount.
Shipping Policy
Same-day shipping from our US warehouses with multiple delivery options.
Support & Installation
Comprehensive support for easy installation and lifetime technical assistance.
STILL HAVE QUESTIONS?
If you didn't find the answer you were looking for, our support team is ready to help. Contact us directly for personalized assistance with your specific questions.