Shipping & Delivery Policy
Guaranteed fast, discreet global delivery with our dual warehouse system. 3-day USA & EU shipping, 5-day worldwide, and free shipping on orders over $200. 5+ years of reliable service to the research community.
Our Shipping Guarantees
Guaranteed Delivery Times
3 business days to all US states and European countries. 5 business days worldwide delivery guaranteed. Our 5+ years of logistics experience ensures reliable service.
Completely Discreet Packaging
All orders shipped in plain, unmarked packaging with no reference to contents or our company. Customs-friendly packaging ensures smooth delivery to researchers worldwide.
Dual Warehouse System
Strategic shipping from both USA and Netherlands (Europe) locations ensures optimal delivery times and reduced customs scrutiny for international researchers.
Free Shipping Over $200
All orders over $200 qualify for free express shipping with the same delivery guarantees and full tracking included. No hidden fees - you only pay for what you order.
Secure & Protected
Professional packaging ensures over 98% pure research chemicals remain stable and protected during transit. All products are clearly branded as research chemicals.
Lost Package Protection
In case of lost orders, we will send out another package once proof is provided. We mostly award store credit for shipping issues to maintain research continuity.
Shipping Options & Timeframes
With operations spanning 5+ years, we've optimized our shipping network for research chemical delivery worldwide. All packages include full tracking and discreet, customs-friendly packaging.
USA Domestic
Shipping from our US warehouse to all 50 states. Orders processed within 24 hours of payment confirmation. $100 minimum order applies.
European Union
Shipping from our Netherlands warehouse to all EU countries. Follows standard practices for research chemicals in European markets.
Worldwide Express
International shipping to all other countries from optimal warehouse location. Customers must verify product legality in their jurisdiction.
Free Express Shipping
Automatically applied to all orders over $200. Includes full tracking and same processing priority. Multi-lingual support available.
Shipping Process & Timeline
Order & Payment Processing
After placing your order, contact our team with your order number and preferred payment method. Manual payment processing takes 2-4 hours for enhanced security.
Order Verification & Warehouse Selection
Optimal warehouse (USA or Netherlands) automatically selected based on your location for fastest delivery. All products verified for over 98% purity.
Discreet Packaging & Preparation
All items professionally packaged in plain, unmarked boxes with no indication of contents or company. Customs-friendly packaging ensures smooth international delivery.
Express Shipping & Tracking
Package shipped via express courier with full tracking provided. Tracking number emailed immediately upon shipment. Delivery timeframe begins from shipment date.
Delivery & Research Ready
Package delivered within guaranteed timeframe. All products arrive ready for research use in controlled laboratory environments only.
Ongoing Support
Contact us at Contact@psychedelics-lab.com for any shipping inquiries. Under 10-minute response time with multi-lingual support available.
Shipping Policies & Information
Our comprehensive shipping policies developed over 5+ years ensure clarity and reliability for all research chemical orders worldwide.
Minimum Order Amount
All orders must meet the $100 minimum order value. This ensures efficient processing and shipping while maintaining our service standards.
Multi-Currency & Language
Shop in either USD or EUR with real-time conversion. Our fully multi-lingual website supports researchers in their preferred language.
Address Accuracy Requirement
Ensure shipping address is complete and accurate. We are not responsible for packages sent to incorrect addresses provided by customers.
Processing & Business Days
Orders process within 24 hours, Monday-Friday. Weekend orders begin processing next business day. Delivery guarantees are in business days.
Lost Package Resolution
If package not received within guaranteed timeframe, contact us with tracking information. We reship once proof is provided through proper investigation.
No Returns - Store Credit
Due to research chemical regulations, returns are not accepted. We mostly award store credit for legitimate shipping issues after investigation.
Shipping FAQ
Common questions about our shipping and delivery processes for research chemicals. Contact us for any additional inquiries.
How discreet is your packaging really?
All packages are completely discreet with no external indications of contents or our company. Plain boxes, no logos, and professional packaging that appears as regular commercial shipments. No reference to research chemicals or our business name.
What exactly happens if my package is lost?
In cases of non-delivery within our guaranteed timeframe, we will send out another package once proper investigation is completed and proof is provided. We require tracking information showing the issue and may request additional verification.
Do you ship to my country? Are there restrictions?
We ship worldwide to most countries from our US and Netherlands warehouses. However, it is the responsibility of the client to verify if a product on our website is legal in their jurisdiction before ordering. Some restrictions may apply based on local regulations.
How do I track my order and what about customs?
Tracking numbers are provided via email immediately upon shipment. You can monitor your package through our tracking portal. All packages are customs-friendly with professional documentation, but any import duties or taxes are the responsibility of the recipient.
What payment methods do you accept for shipping?
We accept multiple payment options including Crypto (BTC, USDT with 10% discount), Gift Cards (global), and regional methods like IBAN/Revolut (Europe), Cashapp/Zelle/Chime/Apple Pay (US), and Interac E-transfer (Canada). All payments processed manually for security.
For more detailed information, please review our Refund & Return Policy and FAQ page.
Important Shipping Notice
All products are shipped for research purposes only in controlled laboratory environments. Not for human consumption. By placing an order, you confirm that these materials are legal in your jurisdiction and will be used exclusively for legitimate research purposes. All products are clearly branded as research chemicals.
We maintain strict compliance with standard practices for research chemicals in both European and US markets. All shipments include appropriate documentation and are packaged according to industry standards for chemical materials.
Delivery times are business day estimates and may be affected by factors beyond our control including customs processing, weather conditions, and carrier delays. While we guarantee our shipping processes and timeframes, final delivery may vary slightly based on these external factors.