Shipping Information | Standard Chems

Shipping Information

Learn about our global shipping options, delivery process, and guarantees for safe and discreet delivery of research materials

Shipping Methods

Express International

Delivery Time: 2-5 business days
Coverage: Worldwide
Packaging: Discreet, professional
Tracking: Full tracking included

Standard International

Delivery Time: 5-10 business days
Coverage: Worldwide
Packaging: Discreet, professional
Tracking: Basic tracking included

Priority EU/USA

Delivery Time: 1-3 business days
Coverage: EU countries & USA only
Packaging: Discreet, professional
Tracking: Real-time tracking

Shipping Coverage

United States

  • All 50 states
  • Priority shipping from Arizona
  • No restrictions
  • 1-3 day delivery

European Union

  • All EU countries
  • Priority shipping from Netherlands
  • No customs within EU
  • 2-4 day delivery

Other Countries

  • United Kingdom
  • Switzerland
  • Norway
  • And many more

Important Notice

Some countries may have import restrictions on certain research chemicals. Please check your local regulations before ordering. We are not responsible for customs seizures in restricted countries.

Shipping Process

Order Processing

Orders are processed within 24 hours of payment confirmation. During business days, we process orders same day if received before 2 PM CET.

Packaging

All orders are packaged discreetly in plain boxes with no external indications of contents. Materials are securely sealed and protected.

Dispatch

Orders are dispatched from our facilities in Amsterdam, Netherlands or Arizona, USA depending on your location for fastest delivery.

Tracking

You will receive a tracking number via email once your order is dispatched. You can monitor your shipment every step of the way.

Delivery Instructions

To ensure smooth delivery of your research materials, we recommend following these guidelines:

Accurate Address
Provide complete and accurate shipping address. Include apartment/unit numbers if applicable.
Delivery Notes
Use the special instructions field to provide delivery preferences (e.g., "leave with reception").
Recipient Availability
Ensure someone is available to receive the package or provide authority to leave.
Email Monitoring
Monitor your email for tracking updates and delivery notifications.

Shipping FAQs

How long does shipping take?
Delivery times vary by location and shipping method. Express International takes 2-5 business days, Standard International takes 5-10 business days, and Priority EU/USA shipping takes 1-3 business days.
Do you provide tracking information?
Yes, all orders include tracking numbers. For Express and Priority shipping, you'll receive real-time tracking updates. Standard shipping includes basic tracking information.
Is packaging discreet?
Absolutely. All orders are packaged in plain, unmarked boxes with no external indications of contents. The return address is neutral and doesn't identify us as a chemical supplier.
What if my package is lost or damaged?
In the rare event of a lost or damaged shipment, we have a reshipment policy. Contact our support team with your order number and details, and we'll resolve the issue promptly.
Do you ship to my country?
We ship to most countries worldwide, including all US states and EU countries. Some restrictions may apply based on local regulations. Contact us if you're unsure about your location.
How are shipping costs calculated?
Shipping costs are calculated based on package weight, dimensions, destination, and selected shipping method. You'll see the exact cost during checkout before payment.

Important Legal Notice

All products sold by Standard Chems are intended for research purposes only in a controlled laboratory environment. They are NOT intended for human or animal consumption, diagnostic use, or household use. Customers are responsible for ensuring compliance with all local, state, and federal laws regarding the importation and possession of research chemicals in their location. We are not liable for any legal issues arising from the importation of products into restricted countries.